The informiQ blog

“I don't think it's something for me — it sounds boring," a friend said when I told him about my role as a technical writer. “It's not boring. You learn a lot, talk to many people, and create content for real users," I replied. During our conversation, a few myths about technical writing emerged. Let's dig into them — they may prevent you from achieving quality and delivering value to your clients. Written by: Andreas Grönvall Mikkelsen “It’s not creative” Technical writing i

Be honest - how early in the process of a new software project do you include your tech writer or UX writer? If you’re not including us from the start, you’re sleeping on tech writer competence. Written by: Karin Askeroth The job us writers in tech do is about viewing things from the end user's perspective and understanding what they need to learn. For us to be able to do as good a job as possible, we need to be given as good an opportunity as possible. Worst case, we’re incl

A while ago, we saw the need to rework our brand, to better show who we are and what we can offer. We asked Andreas Grönvall Mikkelsen, who led the brand work, about the how’s and what’s of the work that was done. Written by: Andreas Grönvall Mikkelsen & Karin Askeroth Photo: Andreas Grönvall Mikkelsen What made you decide it was time to rework the informiQ brand? Our message and offering was a bit unclear and shattered. We saw a need for an update that better incorporated th